Credit card credits usually take a couple of days to show up on your account. Method of Credit: We will only credit you via the same method of payment used for the order. If you request to cancel your order and it is boxed and waiting for pick up by the delivery service, you will be refunded the amount of the order less 15% of the product price as a restocking fee.
#Marina cool purple goldfish aquarium kit full
The Aqueon Mini Bow Desktop Aquarium Kit is a full aquarium kit with everything you need to set up a serene aquatic environment quickly, including an acrylic bow. If your order is returned to us because of a mistake in the address that was entered by you, we will have to charge you for the return shipping charges (no mail receptacle, no apartment number, moved, etc.)Ĭancelled Orders: Please be aware that we often process orders the same day they are placed or the next day, so you may not be able to cancel your order after it is placed. Pet Mountain's Aquarium Kit store features quality, easy to set up kits from the most trusted brands in the aquarium industry, including Aqueon, Tetra, GloFish, Zoo Med and Lee's.
#Marina cool purple goldfish aquarium kit plus
Refused Delivery: If your order is refused upon delivery and returned to us, we will charge a restocking fee of $15 plus any return shipping charges. All items must be reported within the 7 day return policy period. Please reference your order number and we will provide instructions for returning the item and obtaining the correct replacement. Our Mistake: If you have received an incorrect item different from the actual item that you placed, please send an email call us at 60. Penn-Plax Standard Airline Tubing for Aquariums Clear and Flexible Resists Kinking Safe for Freshwater. Fluval Flex Aquarium Kit, Black, 15 Gallon. Claims for broken goods must be made with the Shipping Company. Tetra ColorFusion Aquarium 20 Gallon Fish Tank Kit, Includes LED Lighting and Decor. Inspect your items immediately upon receipt of goods. These products cannot be exchanged or returned unless found defective. Due to the sensitive nature of products made from glass, we are unable to accept returns on these items. Certain products listed below cannot be returned: Please note that the product you want to exchange must be unopened and unused in their original packaging and condition Shipping charges are the responsibility of the customer.
Once you have received your return authorization number, please write it on the outside of the package and send it to:Įxchanges: Ordered the wrong item? Simply place an order online for the correct item and return any item(s) that you do not want in their original condition following the instructions above. We will not be able to honor credits of merchandise that comes back to us damaged. Please make sure to indicate your order number, the item(s) you wish to return, the reason and package the items well. You must request a return authorization number by sending us an email to by calling us at 60 You may return unopened and unused products (excluding those listed below) in their original packaging and condition within 7 days of receipt for a refund equal to the product amount (not including shipping charges).
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